Charge Back Controls
Though you cannot totally avoid charge backs in your business operation, SS-Mobile will help you have a better control over charge backs and improve your profit margin. Having been one of the most experienced mobile enterprises solutions provider we have worked with all the major IVR providers and we have access to the most up to date negative databases that will protect your from charge backs.
Our system will not allow high risk users to proceed with the transaction and thereby minimizing the chargeback issues.
With our charge back controls you will be able to limit the purchase value which can be set based on the carrier. By preventing high risk users to make excessive purchases will also effectively have a check on the charge backs.
Our system will send customers notifications with clear information on what they have purchased immediately after the transaction and how the charge will appear in their mobile bill. All these factors help in minimizing the number of charge backs.